Terms and Conditions

Please read the following terms and conditions carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions. We are AROCKYA SANTHAI - AN ORGANIC AND HEALTH SUPER MARKET, Our trading and registered office is at MUKALIVAKKAM, CHENNAI. Our other contact details are specified on our website. is an Internet based retail store and e-commerce portal operated by AROCKYA SANTHAI - AN ORGANIC AND HEALTH SUPER MARKET, a company incorporated under the laws of India.


By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms & Conditions. If you do not want to abide by the Terms, please do not use our service. Arockya Santhai constantly improves its service to provide the best possible experience and information for its users. You hereby acknowledge and agree that the form and nature of the Services which Arockya Santhai provides may change from time to time without prior notice to you.


By using our website, you abide the terms that you cannot use any of the contents in the website – image, sound, font or any entity for commercial purpose. They are the sole property of Arockya Santhai. Arockya Santhai make sure the copyright contents of the website are protected and not misused for any commercial purpose. By using this website, you also agree. You are agreeing that you will not use this site for any purpose that is unlawful, unauthorized, or for any activity not abiding by Terms and Conditions.

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

TERMS OF SERVICE does not warrant that product descriptions or other content of this site is 100% accurate, complete, reliable, current, or error-free. If you find the discrepancy. In case the product provided or services mentioned, the remedy will brought through careful case by case analysis.

If you are not available by phone, email and if you are not available at your residence at the time of delivery, Arockya Santhai holds you are liable for the cost incurred for the product.

Cancellation request of order once the order has been dispatched will not be entertained. Issues will be dealt carefully through case by case analysis.

Arockya Santhai assures the best service possible while delivery, but in case of wrong address provided or wrong recipient phone number, Arockya Santhai cannot be held responsible.

Arockya Santhai doesn’t guarantee that the fruit or Vegetable images mentioned in the website will be 100% same as the one delivered.

In cases of government holidays, bandh or in other important occasions, Arockya Santhai holds the right to decide or choose the next business day of delivery.

In cases of Natural calamities or unforeseen calamities, Arockya Santhai holds the right to decide or choose the next business day of delivery.

Prices in the website are subjected to change. Arockya Santhai holds the right to change the price in the website.

If the fruit or vegetable weight or quantity is less than that mentioned in the website, Arockya Santhai may replace it through either coupons or other modes on case by case basis.

In case of any misprices in our website, Arockya Santhai holds the right to correct it at the time of delivery.

In case of bad condition of fruits or vegetables. You are requested to inform our team within 24 hrs to initiate the replacement process.

For the failure of the third party or affiliates, Arockya Santhai may not hold responsible.

Arockya Santhai is strongly condemns providing wrong information such as phone number, address, or placing false orders. Above events may result in prosecution by Arockya Santhai using other information such as IP address etc.

All prices and availability of products are subject to change without prior notice by But we will try to keep the data up to date as per prevailing market prices.

The Courts at CHENNAI shall have exclusive jurisdiction in any proceedings arising out of this agreement.

The is owned and operated By Arockya Santhai, an Organic and Health Super Market

Arockya Santhai

Arockya Santhai

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